Stay connected to us - and get so much more - with the pojradio Community Toolbar!
 
Help & Troubleshooting
Click on any of the frequently asked questions to read its answer.
 
Why don't I see the pojradio Toolbar on my browser?
How can I move the pojradio Toolbar to a different location?
Why don't I see the pojradio Toolbar listed in the Internet Explorer toolbars list?
Does the pojradio Toolbar conflict with my browser or other add-ons?
I installed the new version of Microsoft Iternet Explorer 6. Why doesn't the pojradio Toolbar icon appear on my browser?
I'm trying to uninstall the pojradio Toolbar but keep getting an error message. What should I do?
Do I need to pay for using the pojradio Toolbar?
When will you have the pojradio Toolbar available for other platforms?
Do you support MSN Explorer?
How can I contact technical support?
How do I uninstall the pojradio Toolbar?
 

Why don't I see the pojradio Toolbar on my browser?

 
If you have installed the pojradio Toolbar and do not see the icon, or you installed a new version of Internet Explorer and the pojradio toolbar is no longer displayed, go to View > Toolbars and click on the pojradio option. If you don't see the pojradio toolbar listed, follow the instructions below.

How can I move the pojradio Toolbar to a different location?

 
Note: If you are using Internet Explorer 6.0, you must unlock the toolbars before you can move them. Right click on the toolbar and deselect the Lock the Toolbars option.
 
You can change the location of the pojradio Toolbar on your browser by clicking and dragging the vertical separator bar to the left of the pojradio icon by placing the pojradio Toolbar in the desired location. This functionality enables you to place two (or more) toolbars on the same line if you want to conserve space in your browser.
 
Please note that, as with all of Internet Explorer's toolbars, you can only move the pojradio Toolbar to locations on the top of your browser window. Toolbars can not be placed on the side or bottom of the browser window.

Why don't I see the pojradio Toolbar listed in the Internet Explorer toolbars list?

 
Some earlier builds of Internet Explorer 5.0 have a known problem with their toolbars. The pojradio Toolbar may be listed under the name 'Radio' (usually the second such listing). Go to View > Toolbars and click on the second Radio option.

Does the pojradio Toolbar conflict with my browser or other add-ons?

 
No, the pojradio Toolbar is designed to run without affecting any other system add-ons.

I installed the new version of Internet Explorer (6.0).
Why doesn't the pojradio icon appear on my browser?

 
In Internet Explorer, go to View > Toolbars and check that the pojradio option is selected. If not, select it.
 
 

I'm trying to uninstall the pojradio Toolbar but keep getting an error message. What should I do?

 
Install the pojradio Toolbar again and then uninstall it.

Do I need to pay for using the pojradio Toolbar?

 
No, the pojradio Toolbar is free of charge.

When will you have the pojradio Toolbar available for other platforms?

 
We are currently looking into the feasibility of implementing the pojradio Toolbar for other platforms. Check our web site or forum for the latest updates.

Do you support MSN Explorer?

 
At this time the pojradio Toolbar does not work with MSN Explorer.

How can I contact technical support?

 
If you are experiencing any problems or have a question about the pojradio Toolbar that is not covered in our online help then feel free to contact us.

How do I uninstall the pojradio Toolbar?

 
To uninstall the pojradio Toolbar from your Firefox browser do as follows:
  • Open Firefox and click on the "Tools" menu.
  • Select "Extensions".
  • Find pojradio in the list of installed extensions and click on it.
  • Click on the "Uninstall" button.